And Setup > Tools > Select Calibrate Linefeed and press ok source: hp.com If you cannot print any test pages at all, but rather the same error message, then that particular printhead will need replacement. If there are white lines through all the blocks, including the gray blocks at the bottom of the test pattern, Then use these steps: Go back to the setup button > Tools > Align printhead. Close the printer, plug it back in and turn it on > On the control panel press the setup button > Tools > Select Clean Printhead Look at the test pattern, if some of the blocks show white lines, clean the printhead 2-3 more times this way until they are gone. Shake the printheads back and forth about 5 times, then reinsert them firmly.
The ink tubes should be bundled neatly, and they should not appear kinked or bent. Look in the center of the product for the four ink tubes that connect to the printhead, and then examine the ink tubes. Use a fresh soft lint-free cloth to clean the electrical contacts see inside the printer where the printheads sit.
Then, use a soft lint-free cloth to dry it off (Shown as #1 in the picture below, DO NOT touch the nozzle, item #2): After the electrical contacts on the printhead and cartridges are clean and dried for a short time, set them aside (make sure the nozzle on the bottom doesn't come in contact with anything). There are some steps you can try before replacing them, please open the lid of the unit and take out the printheads: You may need to press Touch the Change Printhead button on the display for the printheads to move over, or if you are not using a touchscreen model, press and hold the * button on the keypad for 3 seconds, and the printheads should move into position on the left so they can be removed Lift the handles on all the printheads and take them out (then unplug the printer): Wipe any ink from the electrical contacts on the printhead with a q-tip dampened in hot water. I look forward to assisting you today with your question and providing the best answer possible.
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